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  • Shifting The Focus From Denial Management to Denial Prevention
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Denial Management

Shifting The Focus From Denial Management to Denial Prevention

Med Miles LLC2021-10-07T13:11:51+00:00

In the era of digital innovation, we can’t ignore the significance of denial management. An effective denial management program is necessary to identify the root causes of denials and finding solutions to prevent this issue in the future.

As the healthcare industry moves toward cost-based payment and in order to avoid heavy loss-making the shift from denial management to denial prevention is essential because healthcare organizations are losing billions of dollars to denied claims.

Moreover, it is estimated that 65% of denied claims are never been resubmitted and over 80% of claims are denied for a reason that can be prevented. 

Healthcare organizations are now getting the importance of a proactive approach that prevents initial denials at the beginning of the revenue cycle

As, it has been said, “Prevention is better than cure”. This saying can also apply to claim denials 

Prevention means removing the issue so it never happens again. 

While managing will continuously be a part of the process. However, managing denials will require a lot of time, money and resources.

In this infographic, we provide you the top reasons for denials that you can take to prevent denials. 

Here are some steps of denial prevention!

Effective Denial Management Framework

To avoid denials you must understand the magnitude of the problem. Effective denial management is necessary to achieve a 100% clean submission rate and increase your practice revenue while improving patient satisfaction. 

However, to make a framework for an effective process you should consider the problem at hand 

Denial Rate, % of high dollar value claims that have been denied as a % of the total number of denied claims, % of claims appealed. These three measures will help you to understand the problem. 

Identify The Root Cause 

Finding and understanding root causes is the key to prevention. You have to understand the root cause of each denied claim that will help you to see where the issues arise.

Measuring The Success of Denial Management Program

It is difficult to measure the overall reduction and success in denials or claim appeals. However, short term goals will help you to measure the denial success and find a significant change in the denial rate. 

With a strong denial management program, you can achieve a sustainable increase in revenue and shift your focus towards preventing failure.We at med-miles LLC resolve your claim denials and rejection issues. We will take charge of your medical claims, including appropriate billing and coding, tracking to maximize your revenue through our effective denial management service.

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Practice Management Software

Practice Management Software- 8 Features Healthcare Provider Should Consider

Med Miles LLC2021-10-19T07:28:07+00:00

Healthcare is one of those rapidly growing industries. Rapid growth in demand for medical facilities and providers of medical services loads the system, making it incompetent to work with absolute efficiency. 

Providing quality care to patients requires a great pool of skilled, dedicated medical professionals and cost-effective clinical procedures. 

In this digital era, healthcare organizations face challenges in managing complex tasks related to automating some important processes like appointment scheduling, handling patient information in a compliant manner, resolving insurance claims, patient bills, and accounts, etc. which need regular and repetitive follow-up that must be compliant with HIPAA standards.

As a healthcare provider, you should take some time in order to find a tool that is upright for your practice and can help you in uplifting your revenue. 

However, if you are looking for a tool to optimize your practice’s daily work and better understand how your practice works, medical practice management software can help you do this.

Medical Practice Management software is a one-stop-shop solution that provides a window into third-party related activities to manage all the aspects of your practice. 

This blog provides detailed information on what to look for when choosing a medical practice management software. 

What Is Practice Management Software?

Medical Practice Management Software is designed to integrate with Electronic Medical Record (EMR) to run operations like financial and administrative functions. This integration is helpful for healthcare providers. 

From administrative to clinical, Practice Management Software creates a holistic view of the practice.

Practice management software has undergone several changes over the years. It helps medical practices in organizing medical records stay engaged with patients and other automating functions like billing, Scheduling, Task management- all in one program.

Key features of Practice Management Software

Whilst consider the practice management software these are the 8 main key features that you should look for. Without these key features, practice management software is not effective.

Integration With Electronic Health Records Software

Practice Management Software, together with Electronic medical records provides distinctive chances for upgrading your practice. When practice management software integrates along with your electronic health record (EHR) it will help you to manage your practice billing and payments from a single interface. So, we suggest you choose software that can integrate with EHR.

Moreover, it will optimize your productivity by transforming the clinical, financial, and operational facets of your practice. 

Comprehensive Financial Dashboards

Having user-friendly financial dashboards will help you to analyze your practice in a single glimpse. It will also help you identify key areas of improvement and find ways to capture more revenue.  

It is pointless to say that any practice management software’s reporting capabilities are vital in making choices about which one to work with. 

Follow-Up on Patient’s Financial

With efficient practice management software, you can recover your overdue payments from your patients. This will help you to get quick and accurate information so that you can design a process to improve the reimbursements. 

Eligibility Verification

Insurance eligibility verification is important to maximize your revenue. This function also points out the problems of insurance compatibility, which in the long term will eventually reduce the rejection rate of insurance claims. The ultimate goal is to increase the probability of prompt service payments.  

Effective Appointment Scheduling

It is difficult to find the available appointments and booking can be time-taking and frustrating for you. To deal with this tough time you need effective practice management software that gives you a seamless experience and assists your staff in booking and rescheduling the appointments at any time easily. 

Automatic Re-Filing Of Claims

Submitting a complaint again may take a long time. And this time would be better spent on patient care. However, choose a practice management software that automatically re-file the claims without any error. Hence, this will reduce your work pressure and improve the financial condition of your practice. 

At Med-Miles LLC we provide EMR/PMS consultancy services to healthcare providers for setting up new practices, streamline front and backend operations for existing practice. 

We also assist in providing the best possible EMR/PMS vendors that suit your specialty type and budget. 

Call us at +1 888-598-9181 and get the best EMR/PMS consultancy services Today!

Customization

Built-in flexibility within the practice management software is always preferable because the ability to customize options and dashboards to suit your needs will allow you to meet them a little easier.

24/7 Customer Support

With Practice Management Software your life would become much simpler and easier. It will always be an excellent choice to select a software consultancy from a trusted medical billing company that provides you the technical support whenever you need it. 

Now you know all about the 8 keys features we’d recommend you consider while choosing a practice management software. These will help you to identify and prioritize the best available to meet your requirements.

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Accounts Receivable

How Can Accounts Receivable Management Benefit Your Practice?

Med Miles LLC2021-10-14T13:11:36+00:00

Cash flow is like a bloodline for any small enterprise. Organizations can undergo a lack of benefits yet cannot endure a lack of cash flow. 

The case is also the same in the healthcare industry. Every healthcare provider needs a system that is accurate and gets as much of the money to the practitioner as quickly as possible.

Thus, sound accounts receivables are fundamental to the financial health of their medical practice.

Accounts Receivable is the income for which you have billed but have not yet received it. This is the money your patient owed to you. A/R consists of any amounts which are due by patients, insurance companies, or other guarantors.

The MGMA (Medical Group Management Association) estimates that U.S. medical practices fail to collect 25% of the money they’re owed for treating patients. Which means $125 billion is still left on the table annually.

As the financial burden of healthcare shifts towards the patient in the form of higher deductibles and copays, doctors who don’t have a consistent collection process are in trouble. Ignoring your accounts receivable management is a recipe for low cash flow and lost revenue.

Goal Of Accounts Receivable Management In Healthcare

The foremost aim of accounts receivables management would be to keep up maximum cash flow into medical practice by minimizing the collection period and the costs associated.

Offices that are well handled make an effort to ascertain standard procedures for managing their A/R from start to finish – from as soon as the individual produces a new appointment into this minute they receive their last payment. 

They instruct their workers this technique, communicate using their patients, and calculate their progress with time.

Why Should You Improve Your Accounts Receivable Management?

For a small business consultant in healthcare, we hate to see doctors ignore the growing balance of A/R and have problems with the results, which ultimately affect their practice. 

Unmanaged A/R can put a heavy burden on cash flow and can lead to a lack of income.

The growing attractiveness of insurance coverage with elevated business deductions has forced several medical practitioners to pay more attention to managing their accounts receivable management. 

Health providers are more dependent on patients to pay most of the bills. These changes require greater attention and innovation in the billing and collection of the practice. 

Hence it’s vital to think about account receivable management solutions.

Insurance Verification

Invalid insurance is the most common reason for medical billing denial. The reason for refusal is the inability to properly verify the payment of insurance compensation before the service life expiration.

Obtaining and confirming current insurance information, including any changes in insurance coverage, instead of an individual arrives, is crucial for such accuracy and for an efficient revenue stream. 

However, “The most important function of the A/R process is to get that claim out right the first time.”

Follow-up With Outstanding Accounts Receivable

To recover the overdue payment from insurance companies on time, effective A/R follow up is necessary. 

Accounts Receivable follow-up services allow medical organizations to work smoothly and efficiently, ensuring that the overdue amount is recovered as soon as possible, as might be expected. 

Moreover, the accounts receivable follow-up team is responsible for rejecting claims, reopening them to obtain maximum reimbursement from insurance companies.

However, managing accounts receivable management in healthcare is a continuous battle for many healthcare providers and physicians.

Does your practice’s cash flow suffer from high accounts receivable? Does your healthcare firm have improper cash flow due to consistent errors within your account receivable management process? 

If yes, then it’s high time that practices should consider focusing more on outsourcing their Accounts Receivable Management which will ensure the smooth functioning of their Accounts Receivable because the ability to maximizing your revenue and profitability relies on it. 

Benefits Of Outsourcing Accounts Receivable Management

Effective accounts receivable management ensures that at least the working capital requirements are met. It can incredibly improve the performance of your core business. 

When you understand the cost of moving unpaid balance and measuring your exhibition with the right measurements, you’ll start to see improvement opportunities.

Here are some benefits that your medical practice can get through an efficient Accounts Receivables management process:

  • Reduce bounce rates and improve your claims management
  • Help healthcare providers to reduce compliance risk
  • Improved coding accuracy by continually updating the changes that occurs in ICD-10 codes
  • Maximize your medical practice revenue
  • It also improves billing and collection efficiency by reducing operating costs
  • Stop revenue leakages

How MED-MILES LLC Can Help You In Accounts Receivable Management?

MED-Miles has a team of professionals in the healthcare industry having experience of more than eight years to provide healthcare providers with revenue cycle solutions and services at a reasonable cost. 

Our goal is to deliver the Quality Services by helping streamline the front/back end operations of your medical practice. 

We use the latest technologies to minimize medical billing errors and maximize billing collections. 

Effective Accounts Receivables Management process in healthcare is among the areas of practice management that can considerably increase your profits. Whenever you fully grasp the expense of carrying an outstanding balance and measure your performance with the appropriate metrics, then you will start to find opportunities for advancement.

Also, remember that you can’t do it alone as it is a more time-consuming and burdensome task. You need to surround yourself with dedicated and professional staff like Med-Miles LLC. We can help you to achieve your goals more profitably. 

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Outsource Medical Billing

Why Should You Outsource Medical Billing?

Med Miles LLC2021-10-14T13:27:23+00:00

In the constantly changing and evolving healthcare Industry, Medical Billing is one of the most demanding and challenging tasks for many healthcare providers that often distract them from their core expertise.

When it comes to growing practice, in-house employees frequently create the best contribution to a business’s success. 

These employees usually have insufficient time and a chance to keep updated with the changing trends from the health care organization, specifically when it has to do with the particulars of healthcare billing. Therefore, it is necessary to Outsource Medical Billing in order to develop a responsible plan for financial recovery.

If you do not send patients bills on time, your accounts receivable will probably suffer as well as your collection rates will be very low.

However, medical organizations and enterprises need efficient and cost-effective ways to collect their low-income earnings. As a result, healthcare providers prefer to outsource their medical billing requirements to a third party. 

However, if you are still having double thoughts then you should finish reading this blog post in order to get the best of reasons for outsource medical billing.

Top Reasons For Outsource Medical Billing

Outsourcing your medical billing can help you in determining the best of your revenue.

A rightly implemented medical billing through your outsource can save up your potential time and you will be able to focus more on your practice.

Increase In Control

A common misconception is that you may lose control over your business processes when outsourcing medical billing services. 

In reality, a lot of people believe that they have greater control over their healthcare billing procedures and money, thanks to the trained and dedicated outsourced billing staff.

However, this increased control is immediately associated with your operational benefits, which are worthwhile in order to benefit from outsourcing.

Maximize Revenue

Outsourcing your medical billing can help you in maximizing your revenue in such a way that the profit you can generate with outsourcing can help you in investing in your office infrastructure, upgrading, purchasing equipment, and tools to maintain billing software.

This will help you to timely submit claims and increase reimbursements, so you can focus more on core duties.  

More Time For Patients 

When you outsource your medical billing to a third party, you can have more time for patient care instead of wasting their time in an overwhelming billing process. It makes sense to invest in your core business areas and outsource the billing process to medical billing companies.

Get Trained Specialists

Most often, service providers have trained staff that is highly proficient and comfortable with the business needs of standardized medical coding and billing. They track and review each of their obligations, and be certain all carriers cover the ideal quantity. Each claim is being monitored until it’s paid and processed entirely, thus lowering the overhead expenses.

Patient Satisfaction

For the majority of patients, a visit to a hospital itself is time-consuming, and sometimes a lousy experience. 

The knowledgeable and friendly staff can make sure your patients will be satisfied all through their stay in the hospital, and also each of the financial issues will be solved with the expert service. 

This usually means you don’t need to call your patients in financial matters, plus so they could get in touch with the professional medical billing staff of their service provider directly. This can help everybody work more economically as well as efficiently.

Reduce Errors In Billing

Since the only purpose of billing companies is correct billing, they are less prone to errors. Many Billing companies are equipped with the knowledge and equipment to ensure that claims and bills are filed thoroughly and quickly.  This reduces the number of rejected claims.

Verification of Insurance Coverage

Outsourcing can help you to verify patient insurance coverage before rendering services to them. Through outsourcing, you don’t need to hire employees.

Automatic insurance verification shortens the time it takes to verify insurance over the phone, but you will also have access to the information about patients deductible, the maximum number of visits due to a specific illness or injury, or whether he has been disqualified from insurance due to a change of job or other reasons.

Even if your practice is not trying to find places to reduce operating costs to keep your accountant happy, it may be difficult for you to stay afloat.

Many small practices do not have an operating budget to support a full-time accounting firm but see no other option.

Some doctors spend more time than necessary to recruit and train new employees because they have high turnover caused by too much stress in the office, where everyone must take responsibility for many tasks.

Finding ways to reduce labor costs is not always easy, but doctors who are looking for automation often find workable solutions.

Faster Claim Processing

Outsourcing medical billing can help you to process your claims faster and make your practice more productive and efficient.

Also, it will strengthen your workflow by reducing paper-based claims which take more time to get your reimbursements on time.  

Wrapping Up

It is important for independent practices to outsource their medical billing process not only to ensure that all the bills are submitted on time and accurate information but also to maximize their revenue. By looking into top reasons it is clear that outsourcing your medical billing is objectively the best choice. 

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How To Overcome Challenges In Medical Claims Processing?

Med Miles LLC2020-11-25T07:30:16+00:00

Risk has become an inherent part of the healthcare service industry as a small change can ruin your practice reputation and revenue which can eventually lead to failure. 

At the healthcare business, managing thousands of medical claims can be a daunting task for healthcare providers because each claim requires a diverse approach and standard procedures on its own. Which makes it difficult for insurers to render improvements in claims operations. 

Throughout especially in busy times, the number of transactions and associated patient and payer data can overwhelm your billing department.

The National Health Insurer Report Card written by the American Medical Association has said a 2% growth in claim-processing errors could cause disproportionate administrative expenses of about $ 1.5 billion into the medical systems.

For this reason, the claims process needs to be managed differently in order to ensure that the value provided to patients is paid properly, both in terms of accuracy and timeliness.

It doesn’t matter where your studies or travel will take you, a good insurance plan can only be assessed by the way they process and pay for insurance claims. 

Let’s suppose that your claim doesn’t not quite as smooth as you expected. What if you moved into a hospital and now you receive threatening letters from insurance companies in regards to your payment? Or, what if the claim process went smoothly, but your claims were refused? To find out the answers to these questions sit tight and continue reading.

Here in this blog, we will look at medical claims processing challenges and how to tackle them as quickly and correctly.

Changes In The Norms and Rules Of The Government

It’s observed that changes from the rules and regulations of the country have a substantial effect on the medical claims processing. The policy differs in every nation, and it’ll influence customer care. 

Changes in the healthcare industry usually take place at the legislative level, but once adopted, they have a direct impact on facilities and resource use. 

For example, the way patients and administrators use resources such as Medicare and Medicaid has changed with the adoption of legislation. Technology has further influenced the way health care administrators handle resources and manage health centers.

Because of this, it might be challenging for the insurance industry to effortlessly handle the claims processing as a way to raise productivity and customer satisfaction, despite the changes happening. 

Documentation Process

Managing a huge volume of documents can be complex and time consuming for the healthcare industry.

To be insured against a healthcare treatment, being a claimant you will have to provide several documents, which will have to be checked by the insurance companies before your claim is approved. 

Therefore, such a time-consuming process may in return slow down the processing of insurance claims, which sometimes leads to disappointment in case of your claim rejection. 

Incorrect claims result in rejection and as a claimant, you consider submitting the claim is a waste of time and useless and end up losing your potential revenue. Thus, you can see how inefficiency can lead to loss of revenue.

Chances Of Insurance Fraud

It is possible that with a large volume of documents to process or having a lot of work pressure, there might be errors in processing insurance claims. 

Therefore, if the documents submitted are not verified or investigated then it could be a con. It is also observed that to speed up the process, at times, many insurance companies pay the amount to the wrong person. 

Thus, you can see how for the insurance industry it can be difficult to solve the problem and detect fraud.

How To Simplify The Process Of Medical Claims?

You have experienced how the high quality of services for customer satisfaction has become mandatory for healthcare companies.

Now among the best ways to increase your revenue efficiency being a practitioner, you should consider outsourcing for your medical claims, medical billing, claim rejection, medical audit, or even for your revenue cycle management.

Outsourcing your medical billing will help you in saving up your precious time and the most important thing you will be able to increase your revenue.

MED-MILES LLC can help to streamline the data processing aspect and ensure efficient claim processing to increase your revenue. 

You would be considering why Med-Miles for outsourcing? Our team at Med-Miles strives to maximize your revenue while handling all the important tasks including timely Claim Submission, Payment posting, Denial Management, AR, Patient Services, Reporting, and Analysis, and many more.

How Can Outsourcing Benefits You?

By outsourcing your medical billing solutions, you can access useful benefits that will boost your workflow and increase your profitability. Few benefits include:

  • You can gain a better competitive advantage and ultimately this will lead to your practice career success. 
  • It reduces your time and money and can help you to focus more on your core responsibilities instead of managing a large volume of documents.
  • With outsourcing, there is no need to invest in infrastructure, equipment, and resources.
  • You Won’t have to train the in-house staff or hire someone to take care of claims processing.
  • Your insurance claims processing services will be efficient and productive also giving rise to greater customer care.
  • Outsourcing will lower your administrative costs and error rates and ensure health care providers remain compliant and maintain optimal levels of patient service.
  • Last but not the least, outsourcing medical billing helps you in building your healthcare practice. 

Bottom Line

From here you can see that while claims processing services are difficult, their solution can be simple, especially if you outsource to an efficient and reliable service provider that follows these tips to ensure a high-quality service. Outsourcing will not only help you in building your healthcare practice reputation but can also help you in boosting your revenue. Med-Miles is a perfect way to outsource your healthcare practice.

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How To Choose The Right Medical Billing Solution For Your Practice?

Med Miles LLC2020-11-25T07:30:24+00:00

Are you really working to boost your financial performance through a better healthcare billing process this year? If this is the case, you won’t have to do the work on your goals all alone.                                                                              

Administrative hustle in medical billing needs a lot of paperwork and also devoting time and attention from more clinically important activities of medical doctors. Therefore, the choice of medical billing that best meets your demands will allow healthcare companies to concentrate on medical treatment.

Medical billing companies share your responsibilities in a way that won’t make any issue for the practice. Whatever your practice and speciality service will be, working with a reliable medical company can improve your cash flow and reputation.

With the advent of large medical billing organizations, the healthcare business is getting more complex and competitive day by day.  

What To Look For When Choosing a Medical Billing Company?

There are a number of things to look for when you opt for a medical billing company.

Apparently, you want a company that will be expert and best fit your needs. Here we will discuss just a few important things to look for that help you to pick the perfect medical billing company. 

Check Company’s Previous Record

As health care billing can actually be a knowledge-intensive, time-consuming job, the more capable a medical billing firm is, the better they are able to find glitches and fix these to ensure faster billing.

More experience means that the health billing company has been in a position to provide decent solutions to keep clients and get new customers to trust them for more years.

Make Sure They Have a Good Reputation

Have a look at the reviews that a medical billing company has perhaps not only by its own websites and social media pages but also on Google as well as other people platforms.

Speak with one of their past customers to find out either they are providing the quality service for medical billing or another service for which you are interested in. 

Assess Their Knowledge Of Health Rules

A good medical billing company is one who has comprehensive knowledge about changes in the rules of healthcare. 

Before choosing your medical billing company just make sure that their billers and coders are familiar with the latest version of the ICD-10 rules and surely compliant with HIPAA standards.

Find Out About Staff and Infrastructure For Medical Billing

It is important to ensure before making an outsourcing decision that a medical billing company has the right number of resources and infrastructures, and also have a team of experts for effective medical billing. 

Ensure Transparency

A few years ago, one of the main drawbacks of outsourcing charging was the simple fact that financial information was not instantly readily available to providers of health services.

After billing services were outsourced, medical providers needed to depend on regular reports to establish financial stability, if it was a profit or loss and also true values. 

This made it difficult for health professionals to detect billing troubles and forced it impossible to make almost any variations in real-time along with their practice responsibilities.

Thus, a different method of tackling billing in healthcare practice has been claimed. 

Now, outsourcing medical billing can prevent physicians from time-consuming activities and allow them to focus on their core duties. 

At Med-Miles LLC we have a team of experts who strive to provide real-time assistance regarding your medical billing and maximize your revenue. So, you can focus more on patient treatment while leaving overwhelming tasks to us. 

Data Security

While choosing a medical billing company data security plays a very important role. Moreover, Data breach can cause financial loss to health care providers and threatens the precious lives of patients

However, it is necessary to ask about their security systems and process to protect your data. Make sure that the medical billing company is using the latest security technologies to avoid any breach and financial loss. 

Determine Scalability Of Your Practice

The first thing to comprehend when looking for the best medical billing company that is perfectly based on your needs is that different companies focus on different account sizes. 

Many are more equipped to work well with high medical physicians, and many doctors take various kinds of insurance coverage plans. 

Other people specialize in smaller practices with bigger budgets, much fewer health practitioners, and also over one insurance company.

Ensure Company Is Compliant

All medical actions have to strictly comply with all the rules and regulations. Staying in business and being successful it is 100% critical and non-negotiable for a practice. 

When communicating with potential billing companies in the medical field, be sure to learn how they comply with the rules of compliance. 

Must ask them to provide you with a list of procedures they take and also rules and regulations they are following. 

Ask How They Handle Rejected Claims

Did you know that 65% of medical billers never edit or resubmit rejected claims? This can be a huge problem in the medical billing industry. It results in a significant loss of revenue for healthcare practices every year.

When deciding on the best medical billing company, be sure to ask them how they handle the rejected claims. Make sure they have a process for resubmitting claims, so you can be sure that you are receiving the money you have worked hard to earn.

Also, ask them about the number of claims that have been rejected. If a company reports a large number of rejections or rejections from insurance companies, it is an indication that they are not billing and coding them correctly.

Outsourcing your medical billing and coding is one of the most important decisions that your practice will ever make.

Now do your research, check each possible healthcare billing company in detail. Must ensure that the vendor has expertise in your speciality, know what you are paying for.  Ask good questions and relate them, and you will be on the right track to hire the best.

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Medical Billing Collections

How To Maximize Your Medical Billing Collections and Revenue?

Med Miles LLC2021-10-14T13:32:13+00:00

Medical billing collections are an integral part of the healthcare process. Never before has there been a time so critical for U.S. healthcare professionals to ensure that they follow the best practice procedures in respect of billing and payment.

On a daily basis, providers face challenges in collecting payments from insurers and patients, this is mainly because of the growing need for documentation requirements and an increasing number of patients who decide for co-payment.

Moreover, Patients are facing increasing medical bills due to the growth of High-deductible plans. In most cases, they are not prepared to pay them. For medical practices, finding ways to improve medical bill collection should be a top priority, especially to pay patient bills.

Losing Your Potential Revenue?

Unfortunately, having complex and time-consuming processes or errors in the billing and collections process, independent practices are still leaving 30% potential revenue on the table.

Once you realize that your medical billing is already accepting a hit, you begin to comprehend that you can’t afford to lose much revenue due to inefficiencies in medical billing collections.

To make it easier for providers to retain their earnings, the healthcare system introduces EMR and practice management software that improve the traditional standards of billing and collections so that every claim is billed out correctly and collected upon in a timely manner.

However, it is impossible to benefit from a successful and profitable medical practice without an efficient billing and payment process. In our blog, we provide you with comprehensive guidelines and strategies to maximize billing collections.

Strategies to Maximize Your Collections:

To get paid efficiently and lawfully, below are the advice to establish better systems and procedures in order to maximize your payment collections.

Be Transparent In Your Collections Process:

Why do providers face a hard time with their medical billing collection? The main reason is that patients are not aware of the treatment expense they are completely blindsided by costs. The transparent collection process is necessary to ensure that patients know about all the treatment charges earlier. It will help patients to know whether they can afford them or not.

Reportedly, 81% of more physicians find it complex and challenging to convey patient payment accountability as a part of their service. Don’t include yourself in one of them. Give various payment options to your patients to avoid any ambiguity.

Track and Manage Your Denials:

Establishing a clear collection process and verifying a patient’s eligibility is required to reduce the claim denial ratio. However, in order to avoid denials and unnecessary paperwork just make sure to collect co-pays in advance. So that you don’t have to chase down payments later.

However, tracking and managing your denials in a timely manner can help you to reduce claim errors so that you get paid in the short span of time. Also, make an effective denial management process in order to minimize certain errors and to handle the claim rejection process as fast as possible.

With an effective denial management team, you can reduce your number of resubmissions because the denial management team has direct contact with the representative of the insurance company who is constantly identifying the reasons of occurring errors that make your billing collection streamline.

Claim Submission Without Any Hassle:

The major reasons behind your late payments collections and claim denials are the errors in the medical billing and coding. Almost 80% of medical claims consist of errors. 

We all know that insurance companies have their own policies and guidelines for claims submission. For this reason, it is necessary for healthcare providers to ensure that billing claims are compliant or following all the standards set by the insurance company otherwise they have to deny such claims.

To resolve this issue you should have an effective billing system. Outsource your medical billing to MED-MILES LLC and make your billing collections faster and quicker. We have a team of experts who stay up-to-date about all changes in procedure and ICD-10 codes to avoid any coding error.

Identify Problematic Accounts:

You can identify and track your problematic accounts on a regular basis by establishing an efficient system. It will help you to sort out late payments, regularly declined payment, or frequent changes in contact information to improve billing process and collections.

If still problematic accounts are present then you must forward them to the clearinghouse to get to know what is misplaced or unpaid.

Educate Your Employees To Collect:

Training your staff to deal with different billing consequences can help you a lot to get paid efficiently. Your staff should be equipped with all the standard procedures of medical billing to resolve payment issues. Moreover, tell your staff to communicate with patients about pending dues and payment options after the confirmation of an appointment.

The most appropriate method to deal with overdue payment is to give your staff all the necessary communication guidelines and requirements that will help them to avoid any payment hassle.

Select an Efficient Medical Billing Software:

Choose the best medical billing software and process your claim faster without any human error. In-house claim processing can be overwhelming and difficult for your practice.

Therefore, you need efficient software that will reduce your paperwork and recognize your collections process by tracking your overdue payment. However, it will save your money and medical billing headache in the long-run.

We recommend you to choose it too because 90% of medical physicians are already using cloud-based tools to maximize their collections.

Wrapping Up

We know that as a doctor, collecting hard-earned money is difficult. But, nothing is impossible. Use the right tools and resources to make your collections clean and faster and maximize your revenue.  

Outsourcing medical billing today with Med Miles and save your time and costs by transferring all the overwhelming tasks associated with claims and collections.

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How To Reduce Denials Rate And Claim Rejections To Increase Revenue?

Med Miles LLC2020-11-25T10:07:14+00:00

“Denial – rarely is an effective term to run over especially when you are on the receiving end”. It is a matter of fact that cannot be denied by anyone that claims rejection has a substantial impact on the cash flow of any practice.

In the era of digital innovation, we can’t ignore the significance of denial management, if there is ineffective denial management then it will put the healthcare service provider to bear a heavy loss.

Claim denials and rejections are two prevalent hurdles and used interchangeably which directly affects the doctor’s revenue cycle. So, the finest way to escape from rejections and denials is to submit “clean claims”.

Now denials are becoming a big catastrophe for many health systems and hospitals. Because it will cost health systems up to 2% of their net revenue. 

Therefore, healthcare providers need to accomplish all definite standards of health insurance companies to get the reimbursements for the services that are rendered to the patients.

However, the need for effective denial management is necessary to achieve a 100% clean submission rate and increase your practice revenue while improving patient satisfaction.

So, how can the denial management process be improved? Here we look into a few tips that you must go along with denial management of healthcare claims to keep your revenue stream flowing.

Difference Between Claim Denials And Rejections:

It is important to understand the difference between claim denials and claims rejection. Denials usually happen when the healthcare provider processed the claim and then the insurance company repudiated that claim and marked it as denied claims. It is different from claim rejection.

In this case, healthcare providers can’t resubmit these claims. It’s significant to examine why the payer denied the claim so a reexamination request or appeal can be written.

However, if the healthcare service provider has failed in reconsideration appeal will likely result in it being denied as a duplicate claim. This will cost physicians precious time and money as the claim stands unpaid.

On the other hand, claim rejections occur when a claim is submitted to the payer having incorrect or missing information or coding or when a claim doesn’t meet the set standards of insurance companies. In such a case, claims can be resubmitted to the payer after errors have been corrected. These are simple errors that can be corrected very quickly.

Top Reasons For Denials:

The healthcare provider might not comprehend that they are losing potential revenue by not showing enough interest in the denial management process.

Before your practice can discern a way to best keep away from claim denials, it’s critical to recognize a number of the maximum common cause claims are denied.

The most common reasons for denial occur during front-end functions such as patient eligibility, prior authorization, and registration. It means that services that are rendered to patients and submitted for payment aren’t included in the insurance plan under which it is being billed.

According to research below are the percentages that how much these problems can influence your revenue stream and lead towards denials:

Errors with billing and submissions affect 15%

Coding related errors such as procedure codes influence 15%

25% denial occurs due to problems with utilization such as missing or expired code of prior authorization.

Coverage related issues such as errors and omissions in documentation and verification effect 21%

Other Reasons Include:

  • Frequently containing errors in pre-authorization or lack of pre-authorization details can cause denials that are recognized after the claim is processed.
  • Duplicate claims or late submission for a service – This will happen when a claim is submitted by the same provider multiple times.
  • Missing information or incorrect data – Occasionally denials occur due to incorrect data or missing information such as an area that may have been left clean, missing, or wrong social security number also includes inaccurate details of patient and services which are not included in insurance company policy.
  • Improper or outdated CPT or ICD-10 codes- Any change in CPT codes or error in ICD-10 code will result in unexpected denials. As a healthcare practicing doctor, you should consider having updates about changes in CPT codes and avoid unnecessary errors to streamline the potential revenue of your practice.

Tips On How To Reduce Denials And Rejections?

Seeing that rejections and denials can cost your practice losing a lot of revenue through the years. Therefore, it’s vital to take measures to manipulate those troubles and also improve your claim rejection and denial rates.

Trained Staff to Improve Patient Data Quality:

It is said before that the first mistake in denial management arises at the front-end tasks (registration desk). In truth, 30 to 40% of denials are commonly caused due to changes occurring in coverage or policies. 

However, it is important to train your staff for maintaining accuracy and consistency to avoid any incorrect or missing patient data.

Outsourcing Your Billing and Coding:

Outsource your medical billing and coding issues to healthcare billing companies. Our team at MED-MILES LLC works with you to resolve the issues with rejections and denials. We will take charge of your medical claims, including appropriate billing and coding, tracking to maximize your revenue through our denial management service.

Contact us at +1 888-598-9181 to streamline your billing process and learn more about how we can save your practice time and money so you can focus on your core duties while improving patient satisfaction.

Use Automation Process:

Performing a denial management process manually can increase your denials rate because manual processes cause a human error. Also, it is less transparent and more time-consuming for healthcare providers. 

Therefore, the use of EHR (Electronic Health Record) solutions and specialized software can minimize human errors and also increases your level of reimbursements.

Track and Evaluate Trends:

It is important to track and measure the trends in payer rejections and denials. By doing this you will get to know the reason behind your claim denials and where exactly the problem arises. Once you will find where the problem lies it will get much easier for you to fix it.

Work With Well-Trained Medical Billing And Coding Team:

Working with trained medical billing and coding experts will optimize your claim management process and help to reduce claim denials and rejections problems by also decreasing the chances of any human error. 

In the end, lowering the risk of error and denials will result in revenue profits- this is what the healthcare providers want the most. 

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Why Revenue Cycle Management Is Important For Healthcare Industry

Med Miles LLC2020-11-25T10:07:20+00:00

With a growing population, the subsequent rise in demand for healthcare facilities alongside claims to various medical reimbursements has rendered the medical bills profoundly blunder inclined.

Healthcare providers are encountering a rise in the cost of operations and a reduction in revenues due to the changing government controls within the healthcare field. For this reason, revenue cycle management plays a crucial part in how organizations can work on a day-to-day premise.

Though, healthcare organizations must have policies and practices in place for remaining financially fit.  Managing revenue is vital for the healthcare industry but it may not be the primary focus of healthcare providers. Every practice or healthcare organization recognizes the significance of RCM to some degree.

However, organized and well-designed revenue management needs to be done to ensure proper and systematic revenue supplies, equipment, and salaries. It went without saying that a decrease in their financial stability can divert their concentration away from their core purpose.

Let’s understand the importance of revenue cycle management.

What Is Revenue Cycle Management?

The hospital revenue cycle stands so crucial because when it gets to the healthcare realm, it is not only the patient that the hospital should focus on but similarly financial side of the patients also requires equal consideration or attention. So, what exactly is RCM in medical billing?

Revenue Cycle Management revolves around the patient collection issues and the efficiency of claim submission. Revenue cycle management starts when the patient enters a relationship with the healthcare organization.

He/she proceeds through the whole preparation until the treatment is done and any balance on the account is paid off. It incorporates dealing with claims, handling installments, and managing payments with disparities, with respect to insurance claims. In simple terms, it consists of the entire life of a patient account from creation to payment.

Revenue cycle management (RCM) is evaluated as the revenue driver of healthcare. It includes the process that will take the hospital events and turn them into dollars for the organization or health system. While there are different variations between the healthcare provider and payer types and how they are handling the healthcare specifics.

Traditionally, healthcare revenue cycle management includes delays in the patient’s treatment and care and it is also associated with the long-winded claims submission process.

However, it is important to ensure the RCM process in a timely manner in order to provide proper care or treatment and medical training.

Why is Effective Revenue Cycle Management Crucial?

On the extreme side of Revenue Cycle Management, there is an issue of outstanding payments that will lead the healthcare providers to bad debt. Managing the collections process is not always easy, it will distract the concentration away from providing valuable care and treatments to the patients.

Most of the providers consider bad debt as a potential revenue loss. However, efficiently managing revenue cycle management process steps may help healthcare providers to decrease the number of matters that will lead to bad debt. Moreover, all the problems must have a solution.

One powerful solution to resolve this issue is to contact a third-party Healthcare revenue cycle management company.

What Does Revenue Cycle Management Cover?

According to HFMA, there are some factors involved in the revenue cycle management of the healthcare organization:

  • Charge entry, claim submission, and daily submission
  • Electronic submission and remittance
  • Payment posting and payment hunting
  • Insurance follow up, denial management, and appeals submissions
  • Patient billing and services
  • Practice analysis report

Reasons Why Revenue Cycle Management Is Important?

Here are some reasons why Revenue Cycle Management (RCM) is important for your practice with respect to the size and specialization.

Streamlined Billing Process:

Apparently, an adequate billing and payment process is the main focus of the healthcare providers in order to robust the revenue stream.

However, by partnering with a third party, you can save your time and administrative costs. Efficient healthcare revenue management processes can lead to maximizing payments by proper handling of claims rejection and denials. Revenue cycle management streamlining process includes:

  • It simplifies the process by providing clear terms of the billing and payment collection cycle.
  • Uses EMR/PMS software to enter the patient information and demographic data.
  • Revenue cycle management software submits an electronic eligibility request to the insurer.
  • Resolves authorizations and verification problems through electronic modules.
  • Involves the Electronic scrubbing process to capture errors before the claim submission.
  • Monitoring the submitted claims regularly.

Adopting Healthcare Technologies:

The federal government has made electronic records, and the use of information technology mandatory for effective revenue cycle management, and to make more efficient data management.

However, outsourcing revenue cycle management to medical billing specialists saves providers time in figuring out how to integrate software programs.

All these processes are properly configured through digital records and enable the healthcare provider to focus on patient care. Moreover, it reduces the significance of the time of paperwork which is held necessary for revenue cycle management.

While the future of healthcare organizations completely relies on information technology. However, changes in the medical billing and coding process are essential for every size of the healthcare organization.

Helps in Establishing an Effective Financial Policy:

In large organizations, policies are sometimes disorganized when each department creates its own guidelines to resolve the issues.

A proper financial policy regarding insurance coverage is necessary for the smooth running of revenue cycle management, it not only informs staff about various expectations but also helps patients in the collection of copayments and balances.

Successful Revenue Cycle Management Process Steps:

Want to run a successful management process. Let’s have a look at some successful steps:

Improving Front- End: 

One of the most effective ways to improve your revenue cycle management process is to review your front-end operations that will help the healthcare providers to move their claims forward and identify the possible errors to maximize the revenue.

Moreover, it is important to ensure that there is no mistake in the patient’s balance account because this will end up causing problems and ultimately affect your revenue cycle management and claims reimbursements.

Verify Insurance Eligibility:

If the patient’s insurance is not verified at the start then it can cause problems in the future. However, it is important to ensure patient eligibility in order to reduce denials and revenue losses.

Training Staff:

By training your staff you can reduce the number of problems that will help the healthcare providers to streamline their front-end and improve clean claims.

Let Us Handle Your Revenue Cycle Management Operations: 

MED-Miles LLC has a team of professionals who are in the healthcare industry for more than 8 years with the view to providing healthcare providers revenue cycle solutions and services at a reasonable cost.

So, if you think of protecting your revenue cycle management then contact MED-MILES LLC today at +1 888-598-9181. Let our expert team handle your revenue operations.

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Why Medical Billing and Audit Services are important?

Med Miles LLC2020-11-25T10:07:28+00:00

For a few decades, medical billing was done completely on paper, though, with the advent of health information systems (Medical Practice Software’s), it has become possible to effectively manage huge amounts of claims.

Due to the quickly changing prerequisites by U.S. health insurance companies, a few perspectives of Medical billing and Medical office administration have made the need for specialized preparation. As healthcare proceeds to advance with an intellect for value in care and decency in installments, medical billing audits are anticipated to be put at a faster and quicker clip within a long time to come.

Medical Practice ought to anticipate each perspective of their operations to be subject to examination, from coding precision and incentive program Participation to end-to-end billing and compliance.

The most important part of practicing medicine is serving patients, this is what most clinicians believe. But, the successful practice is the one whose running operations are more effective. The most perfect way to move forward the clinical documentation and development level of your wellbeing care organization can as it was be accomplished through medical billing audits. A medical billing audit can go a long way to making yourself fruitful at both parts of the venture.

Why There’s Need For a Medical Audit?

In an exceedingly competitive business environment where profit margins are barely achieved, it’s crucial for Practices large and little to accumulate every dollar they’ve earned.

In case you don’t occasionally audit your systems, endeavors, and come about on a medical billing front, you’re almost certainly not working at your optimum performance level.

Sharing and dedicating time to review Medical Billing services is a smart thought regardless of your motivation. Similarly, it can be a chance to expand the productivity of your Practice.

What is a Medical Billing Audit?

Medical billing auditing incorporates coordinating an inside or outside review of coding accuracy approaches, and methods to ensure you’re managing with a proficient and clean operation. The regular audit will help healthcare providers to increase the profitability of the practice.

Moreover, Medical billing audits play an important role in the healthcare industry. Sometimes, physicians assume medical audits as only evaluating medical record documentation. However, these evaluating records are then compared to diagnostic and procedures codes which are assumed to be necessary for submitting claims, as it can show you where revenue can be increased.

Medical billing audits can assist healthcare organizations to capture mistakes more as often as possible, which suggests they can recover more revenue and amend the blunders that come out in lost revenue.

The experiences picked up from month to month audits can be utilized to keep coders up to date on the most recent administrative prerequisites and help them dodge common blunders. However, the monthly audits can moreover be utilized as an imperative instrument in onboarding modern coders.

Let’s have a look at the benefits of medical billing audits:

  •       Improving Accuracy:

Incorrect coding leads to healthcare organizations losing revenue. Incorrect coding will result in more denials and claims rejection. When a payer survey and forms a claim as it were to regard it unpayable, the claim is considered denied.

This may prevail due to coding blunders caught after handling or the claims goes against the contract. Accuracy in medical billing is fundamental to avoid compliance results and for your understanding of records and general quality of care. However, the precision of medical billing influences healthcare organizations’ quality detailing and risk adjustment.

  •       Reduce Billing Errors:

Experienced and well prepared medical billers have detailed information on complex claim accommodation forms. Medical billing companies make beyond any doubt that their staff process thorough training and successfully complete the desired quality.

However, with a regular audit accuracy and submissions are done in a timely manner. Which will help the healthcare organizations to reduce the number of errors and review and edit claims to avoid errors before it sent to the payer.

  •       Saves Money:

Saving money has continuously been one of the essential drivers behind medical billing and audit. By outsourcing medical billing and audit, healthcare organizations and providers can save in-house costs such as salary, training, office supply, or other purchasing of software. Numerous practices choose specialist vendors to get high-quality benefit at lower costs

  •       Value to Patient Care:

Medical billing audits help the healthcare provider to concentrate on their core business, patient care. More patients would like to return if you render the best care. It is continuously a challenge to be a proficient specialist and administrative manager at the same time.

By diverting their resources from overseeing complicated billing questions to serving the patients, healthcare organizations can free up staff’s vitality and guarantee more prominent returns. Moreover, Patient satisfaction is the key for healthcare providers to gain maximum reimbursements.

Reduce Compliance Headaches:

Compliance is one of the foremost critical reasons for medical billing audit. It is important that medical billing and coding are subject to compliance with the agreement of payer, also follow the HIPAA compliance regulations in order to avoid denials and potential losses.

However, the revelation of billing fraud will result in strong fines and destroy the organization’s reputation.

What MED-MILES LLC Can Do for You?

MED-MILES has years of experience in medical billing. We have successfully assisted and consulted several providers in starting up their own practices.

As a medical office expert, we evaluate and analyze opportunities for improvement within the medical office in order to provide proven strategies that improve work efficiency, increase revenue, and provide staff education and training, among other things.

We provide Audit Services for Providers who work extensive hours and still have lesser collections. Contact us to learn more about our services.

Bottom Line:

One way to reduce the chances of activating an audit and progressing your revenue cycle management is to deal with a Medical Billing Company. A Professional and foresighted firm with the assets, point by point Practice administration information, and capacity to oversee all of your claims can assist you to spot audit-inducing issues before they happen.

Medical billing companies must conduct an audit once a year to keep the company updated with the systems and processes. So, Are we certainly doing what we think is the proper thing and within the right way?

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