Category: Patient Experience

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Tips for Managing Patient Wait Times in Your Practice

The pandemic has accelerated the growing notion of healthcare consumerism and spurred several changes in the healthcare industry. These changes contain rationalising business processes and focusing on improvements that positively impact patient wait times and appointment times. Longer patient wait times are well known to negatively impact patient satisfaction, particularly in terms of patient trust...

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Integrating EHR With Telehealth for Improved Patient Outcomes

The introduction and ensuing assumption of electronic health records (EHR) was a revolutionary step for modern healthcare. Integrating EHR data with another disruptive trend in healthcare – telehealth – will lead to significantly better patient health outcomes. Seamless integration EHR with telehealth solutions is paramount to achieving this goal. But perhaps most importantly, it will...

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How Patient Engagement Can Increase Revenue and Improve Patient Outcomes

Health experts suggest that patient involvement can lead to better health outcomes. And increased participation in healthcare decision-making. Patient engagement means that patients become agile members of the care team. And communicate regularly with the care team throughout the care process to better manage their health. When care teams tell patients about treatment options and...

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Strategies for Optimising Patient Engagement

The importance of patient engagement is increasingly recognized as a key component of high-performing. And cost-effective healthcare systems that increase medication adherence and self-monitoring. As well as improve population health outcomes. Healthcare organisations that prioritise a strong team-based care infrastructure are better positioned to optimise patient engagement programming. Generally defined as the process of actively...

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Patient Experience in Telemedicine: Meeting the Expectations of Virtual Care

The healthcare industry has seen tremendous growth over the decades due to the simplicity and convenience brought by the advancement of today’s technology. However, there are still many challenges for the industry to overcome, especially in the availability and convenience of services for both patients and healthcare providers. What is Telemedicine? The World Health Organization...

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Patient Experience in Specialty Care: Challenges and Solutions

There’s no easy way around it: understaffing has an impact on patient safety and experience. A quality patient experience has a positive impact on patients and their families as well as healthcare facilities. Above all, patients want valuable and high-quality care. The quality of your patient experience reflects your hospital’s ability to retain and attract...

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5 Amazing Tricks To Enhance Patient Experience

Giving your patient an amazing experience is the goal of every healthcare service provider. It is also one of the most critical components because your ability to provide your patient a healthy experience will not only distinguish your practice from other service providers but is also a key component for the attraction and retention of...